Find out the delivery times for our personalized helmets and other items. Get clear information on preparing your order and transport options.
You can cancel your order by contacting our customer service at the email address: [email protected]. Please indicate in your message your order number and the reason for cancellation. Orders can only be canceled before shipping. If your order
Returns must be made within 14 days of receiving the order. Items must be unused and in their original packaging. Contact our customer service team at [email protected] to initiate the returns procedure, indicating your order number and details
At Mon Casque M1, we do everything possible to ensure that each order reaches you in perfect condition. If your order is lost in transit, please contact our customer service at [email protected] quoting your order number and all relevant detail
Yes, we offer refunds and exchanges within 14 days of purchase. To qualify for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that personalized items are not eligible. For ret
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will contain a tracking number and a link to our tracking page. Click the tracking number link. Tracking information may not be a
All our items, including helmets, militaria and spare parts, are prepared with care. For personalized helmets, allow 15 working days for their design, depending on the customization options chosen. On the other hand, in-stock items, such as militaria